Privacy Policy

​1. Introduction

Welcome to Pivot North Consulting ("PNC," "we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.pivotnorthconsulting.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you visit our Site, we may collect the following types of information:

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• Personal Information: Information that identifies you personally, such as your name, email address, and phone number, which you may provide when contacting us or signing up for our newsletter.

• Non-Personal Information: Information that does not identify you personally, including but not limited to your IP address, browser type, operating system, and browsing behavior on our Site.

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3. How We Collect Information

We collect information through the following methods:

• Direct Collection: When you voluntarily provide information to us, such as when you fill out a contact form or subscribe to our newsletter.

• Automated Collection: Through cookies and similar tracking technologies that automatically collect information about your interaction with our Site.

 

4. Use of Cookies and Tracking Technologies

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Our Site uses cookies to enhance user experience and analyze performance and traffic. Cookies are small data files stored on your device that help us understand how you use our Site and improve its functionality.
Types of Cookies We Use:

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• Essential Cookies: Necessary for the operation of our Site.

• Analytics Cookies: Used to collect information about traffic to our Site and how users interact with our Site.

• Third-Party Cookies: Set by services such as Google Analytics and Facebook Pixel, which we use to understand website traffic and user behavior.

 

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

5. Third-Party Services
 

We utilize third-party services to enhance our Site's functionality and analyze its usage:

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• Google Analytics: Collects data about website traffic and user interactions.

• Facebook Pixel: Helps us measure the effectiveness of our advertising by understanding the actions users take on our Site.

• Mailchimp: Manages our email marketing subscriber list and sends emails to our subscribers.

 

These third parties may use cookies and other tracking technologies to collect information about your online activities over time and across different websites. We do not control these third parties' tracking technologies or how they may be used. For more information, please refer to their respective privacy policies.
 

6. Data Sharing and Disclosure
 

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.
 

7. International Data Transfers
 

Given the international nature of our services, your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. By using our Site, you consent to the transfer of your information to countries outside your country of residence.
 

8. Data Security
 

We implement a variety of security measures to maintain the safety of your personal information. Our Site is hosted on the Wix.com platform, which provides us with online hosting services. Wix implements security measures to protect the personal information you share with us, including secure servers behind a firewall, encryption, and other security technologies. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
 

9. Data Retention
 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

10. Your Rights
 

Depending on your location, you may have the following rights regarding your personal information:

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• Access and Correction: The right to access the personal information we hold about you and to request correction of any inaccuracies.

• Deletion: The right to request that we delete your personal information, subject to certain exceptions.

• Objection and Restriction: The right to object to or request that we restrict certain processing activities.

• Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

 

To exercise any of these rights, please contact us using the contact information provided below.
 

11. Children's Privacy
 

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.
 

12. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational, legal, or regulatory reasons. When we do, we will revise the "Effective Date" at the top of this page.
If we make material changes, we will provide a prominent notice (e.g., on our homepage or via email, if we have your email address) to notify you prior to the change becoming effective. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting the personal information we collect.
 

13. Your Privacy Choices
 

While we currently do not offer a user portal for reviewing or editing personal information, you may contact us directly to:

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• Request access to the data we have collected about you.

• Correct or update inaccurate personal information.

• Request deletion of your personal information (subject to any legal retention obligations).

• Opt out of future marketing communications.

 

To exercise any of these rights, please contact us using the contact information below

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14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

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• The right to know what personal information we collect, use, disclose, or sell.

• The right to request deletion of your personal information.

• The right to opt out of the sale of your personal information (we do not sell user data).

• The right to non-discrimination for exercising your privacy rights.

 

To exercise your rights under CCPA, please contact us using the information provided above.
 

15. International Users (GDPR & Other Laws)
 

If you are located in the European Economic Area (EEA) or another region with comprehensive data protection laws, you may have additional rights under applicable laws such as the General Data Protection Regulation (GDPR):

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• Right to withdraw consent at any time.

• Right to lodge a complaint with a supervisory authority.

• Right to object to automated decision-making or profiling (we do not perform either).

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We process your data based on your consent, contractual necessity, or legitimate interests, depending on the nature of the interaction.

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16. Contact Information
 

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Pivot North Consulting
Attn: Privacy Compliance Officer
www.pivotnorthconsulting.com
Email: admin@pivotnorthconsulting.com

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By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. Message frequency may vary. Reply Help for more information. You can reply STOP to opt-out of further messaging.

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.